Virus Info

Need to know how to update your virus protection software? Check out this Getting Started document.

Is the virus real or merely a hoax? Find out here.

FAQs

Check out our Computer Support Group FAQ pages for the latest up-to-date information on many of our most frequently asked questions. Topic areas covered include a general overview, desktop hardware and software and networking.

If your question is not answered in any of our FAQs, let us know and we'll include it.

Quartz FileServer

Have questions about our desktop back-up system (also known as the Quartz File Server)? Check out the Quartz FAQ sheet here.

Need to connect to the file server? Find out how.

FirstClass

On the road or behind a firewall? Click on the "FirstClass Login" button at the top-right of any screen or by connecting to www.fammed.washington.edu/login.

** The FirstClass version 7.0 user guide is now available on-line. Check that out here.

Need an upgrade? Get the latest FirstClass client software here.

Video-Conferencing Network

Wouldn't you rather spend more time being productive and less time traveling? Check out our comprehensive video-conferencing network directory. Let us know how we can facilitate your use of this state-of-the-art capability.

** Technical Note:
Some files are available in Adobe Systems' Portable Document Format (Acrobat PDF). If you haven't already done so, you can download the latest version of Acrobat Reader software from Adobe by clicking on the link below.